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These good practice guidelines on the use of ad hoc interpreters have been developed in partnership with the Health and Race Equality Forum.

It is hard to speak to learners of English, especially if the concept you're describing does not exist in their culture. These tips may help

Non English speaking clients sometimes say things that don't make sense. Here are 8 common miscommunication examples among English learners.

How can teachers conduct a parents evening when parents have English as an Additional Language?(EAL) Here are my 13 tips to help.

How can you simplify your English without seeming patronising? It is a very fine line. Here are 12 tips from a communication expert.