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    Who suffers if doctors use family and friends to interpret?
    Shelley Purchon
    • Jan 18
    • 6 min

    Who suffers if doctors use family and friends to interpret?

    These good practice guidelines on the use of ad hoc interpreters have been developed in partnership with the Health and Race Equality Forum.
    414 views0 comments
    How to explain unfamiliar concepts to people who are learning English
    Shelley Purchon
    • Jan 14
    • 3 min

    How to explain unfamiliar concepts to people who are learning English

    It is hard to speak to learners of English, especially if the concept you're describing does not exist in their culture. These tips may help
    68 views0 comments
    Miscommunication: eight common examples
    Shelley Purchon
    • Mar 27, 2019
    • 4 min

    Miscommunication: eight common examples

    Non English speaking clients sometimes say things that don't make sense. Here are 8 common miscommunication examples among English learners.
    81 views0 comments
    Communicating with EAL parents
    Shelley Purchon
    • Feb 11, 2019
    • 5 min

    Communicating with EAL parents

    How can teachers conduct a parents evening when parents have English as an Additional Language?(EAL) Here are my 13 tips to help.
    1,018 views0 comments
    How not to be patronising
    Shelley Purchon
    • Jan 10, 2019
    • 5 min

    How not to be patronising

    How can you simplify your English without seeming patronising? It is a very fine line. Here are 12 tips from a communication expert.
    125 views0 comments

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