Can you spot the mistakes?
It is harder than you think to work with interpreters. This video is just 42 seconds long but contains 6 very common mistakes.
This is NOT how you speak to an interpreter-
How many mistakes did you spot?
Scroll down to find out what they were.
Six mistakes.
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She has left the interpreter and the client alone together. They should be kept apart, both before and after the appointment.
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She hasn't briefed the interpreter in advance so he doesn't know anything at all about Maria's situation. This will make it harder for him to do his job.
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Her eye contact is with the wrong person, she should be looking at the client.
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She assumes that the interpreter and the client can understand each other. She should check that they speak the same dialect/ language.
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She instructs the interpreter to ‘find out when her mum arrived in the UK.' Instead she should speak directly to Maria ('When did your mum arrive in the UK?')
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She says something disparaging about the client’s English level which presumably she doesn’t want to be interpreted. Never say anything unless you wish it to be interpreted.
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