Business conversations in English don’t have to be full of misunderstandings
Learn to use Global English so international partners and teams understand you clearly, so that work moves forward without confusion or delay.
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SOUND FAMILIAR?
When English gets in the way of international business
If you work with overseas partners or offshore teams, you’ll recognise this.
Even when everyone is speaking English, conversations don’t always land.
Pace, accent, and informal phrasing can cause confusion, especially in remote meetings or emails.
You end up repeating yourself, second guessing how you sound, and wondering whether simplifying your language will feel uncomfortable or patronising.
What your international partners may be experiencing
They’re working hard to understand you, but it takes effort and confidence
Some people quietly dread conversations with native English speakers, especially in fast-paced meetings or on the phone. They’re concentrating hard, translating in their heads, and hoping they’ve understood correctly.
Often, they find other non-native English speakers easier to follow than British, American or Australian colleagues, not because the ideas are simpler, but because the language is more predictable.
BUT IT DOESN'T HAVE TO BE THIS WAY
With a few smart adjustments, your communication becomes easier to follow and quicker to act on
When you learn to speak and write in a more globally accessible way:
✓ Calls and meetings feel smoother and less effortful for everyone
✓ Instructions are followed more accurately, with fewer clarifying messages
✓ International partners ask more useful questions, earlier
✓ You reduce misunderstandings that lead to delays, rework and missed opportunities
✓ You still sound professional and like yourself, just clearer
And that's exactly what you'll learn in these workshops!
HI, I'M SHELLEY PURCHON
I’m the founder of English Unlocked and for 25 years I taught English to people from all over the world. I became highly skilled at adapting my speech so that even beginners could understand me.
When business professionals learn this clearer way of communicating, conversations become calmer, more focused and more effective, especially when working across borders.
This practical training is delivered in two short workshops. The techniques I developed over years of trial and error are condensed into a clear, practical approach you can use straight away.
Your international partners and teams will understand you more easily, whether in meetings, on calls, or in writing. Even when you slow down or simplify, you won’t sound patronising. You’ll sound clear, professional and confident.
Watch the video to see what we cover in the workshops.
How your communication will change after the workshops
After these workshops, you can expect:
- Fewer repeats and clarifications
- More confident international conversations
- Clearer, more globally accessible emails and instructions
- Less worry about sounding patronising when you simplify
- Practical techniques you can use immediately in meetings, calls and writing
Accessible Language for International Business
Two practical, online workshops (90 minutes each)
Practical details
Online via Zoom (Teams available on request)
Workshops can be delivered to your team or booked per person
Maximum group size: up to 20 participants per session
Pricing guidance
Option A: Per person
Tickets for group sessions cost £200 per person for one workshop, or £350 per person for both workshops.
Suitable for individuals or small groups under 10.
Option B: Group booking
More cost-effective if you have 10+ people to train.
From £3,500 for a private group delivery (both workshops).
If you would like a quote, or you’re not sure which option works best for you, fill in the enquiry form and tell us how many people you’re training and what situation you’re dealing with.
If you are enquiring as an individual, we can also add you to the waitlist and let you know when the next open session is scheduled.
What Particpants Say...
“I can really see the difference in communication. When speaking to people face to face I have noticed a real sense of relief and relaxation in them, which is great!” Alice Tichborne, Solicitor
5 Star Feedback
This training is for you if
You work in an SME that operates internationally. For example, you:
- Manage an overseas supplier or factory
- Delegate to an offshore team
- Sell services or products internationally
- Run meetings with international partners
- Notice misunderstandings, delays or drop-offs caused by unclear English
It is especially useful if you work remotely and rely heavily on calls and email, where you do not always have body language cues to support meaning.
Case study
How we helped Amazon Web Services improve international understanding
A global programme lead at Amazon Web Services noticed a recurring pattern: after meetings, actions were not always taken as expected. The issue was not competence. It was communication.
They approached English Unlocked after reading Shelley’s writing on inclusive communication for non-native English speakers. They could not find another provider offering this kind of specialist training.
Shelley designed a bespoke two-part programme to make communication more globally accessible, covering both spoken clarity and vocabulary choices.
The result: clearer meetings, smoother collaboration, and more shared understanding across international teams.
Frequently Asked Questions
Find answers to some of our most commonly asked questions below
How long is the training?
Each workshop is 90 minutes long.
Can you hold this training in-house?
Yes. We can deliver the workshop online or in-house. Depending on your location, in-person training may incur a small additional cost.
Who delivers the training?
Both workshops are delivered by our founding director, Shelley Purchon.
Can you tailor it to our industry and use cases?
Yes, the bespoke workshops include a consultation. Including examples from your industry really adds to the value of the training.
Is this just for groups?
No, we also deliver training to individuals, who can book on to mixed-group sessions.
Is there any follow-up?
Yes. Bespoke workshops include a consultation before and after the workshop.
What if our team is mixed (some native, some non-native English speakers)?
It’s very helpful to have some non-native English speakers present, they often share surprising real-life examples. Their perspectives make the course more practical and relatable for everyone. If everyone on the team grew up speaking English, that’s fine too.
Is the workshop accessible for staff with different learning styles?
Yes. The session is interactive, visual and practical, with plenty of examples, opportunities to try techniques and space to ask questions.
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