How to understand unfamiliar accents
Do you speak to people from around the world? Do you struggle to catch what they say? Here are 12 tips that will help you understand them.
How to spot an untrained interpreter
We’ll explain how you can tell from their behaviour whether an interpreter has been adequately trained.
Who suffers if doctors use family and friends to interpret?
These good practice guidelines on the use of ad hoc interpreters have been developed in partnership with the Health and Race Equality Forum.
How to make a speech to a foreign audience
What if your audience speak English as a Foreign Language? These tips will help you give a presentation that is easy to understand so that your whole audience is engaged.
How to explain ‘safeguarding’ to speakers of other languages
Safeguarding is a tricky concept. How can you explain it to people who speak English as a foreign language? Our short video will inspire you
How to be an ally to learners of English
Here are 8 things it’s harder for people to do if English is not their first language. How can you be a good conversation partner?
How to hold a job interview in a candidate’s second language
It’s harder for candidates to shine in their second language, even if they speak it well enough to do the job. How can you help?
How to support speakers of Ukrainian and Russian equally
Is the Russian language becoming stigmatised? Can everyone from Ukraine speak Ukrainian? A guide for service providers helping refugees.
How to explain multiple abstract points
Do you ever have the sinking feeling that your words are going straight over your client’s head? These ten tips will help.
Diverse recruitment and staff inclusion
If you employ staff whose first language isn’t English they may need lessons. English coach Sarah Spicer explains how this helps inclusivity