How to understand unfamiliar accents

Do you speak to people from around the world? Do you struggle to catch what they say? Here are 12 tips that will help you understand them.
Who suffers if doctors use family and friends to interpret?

These good practice guidelines on the use of ad hoc interpreters have been developed in partnership with the Health and Race Equality Forum.
How to make a speech to a foreign audience

What if your audience speak English as a Foreign Language? These tips will help you give a presentation that is easy to understand so that your whole audience is engaged.
How to explain ‘safeguarding’ to speakers of other languages

Safeguarding is a tricky concept. How can you explain it to people who speak English as a foreign language? Our short video will inspire you
How to explain unfamiliar concepts to people who are learning English

It is hard to speak to learners of English, especially if the concept you’re describing does not exist in their culture. These tips may help
Miscommunication: eight common examples

Non English speaking clients sometimes say things that don’t make sense. Here are 8 common miscommunication examples among English learners.
Communicating with EAL parents

How can teachers conduct a parents evening when parents have English as an Additional Language?(EAL) Here are my 13 tips to help.
How not to be patronising

How can you simplify your English without seeming patronising? It is a very fine line. Here are 12 tips from a communication expert.